Privacy Policy


Gussa India Private Limited (“Gussa”) may collect your information while operating this website. Your privacy is of utmost importance to us and therefore, this Privacy Policy (this “Policy”) is for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information. The objective of this Policy is to protect the privacy of all personal or other information which Gussa receives through this website.

By registering for any service, accessing, using, and/or downloading anything from this website, you consent to the collection and use of your personal information as outlined in this Policy.



  • Personal information is broadly defined as information or data that describes identifiable characteristics of an individual (which, either directly or indirectly, in combination with other information available or likely to be available with Gussa is capable of identifying such an individual). Without prejudice to the foregoing, personal information shall also include all sensitive personal data or information of an individual (being a natural person) as per applicable Indian law, and excludes any information which is freely available or accessible in the public domain (the “Personal Information”).
  • Gussa collects various types of your Personal Information, including, but not limited to:
  • Personal details (such as name, addresses, contact details, date of birth, government identifiers such as Permanent Account Number, Aadhaar, Driving License) provided by you to avail various products/services from Gussa;
  • Financial information (such as bank account details, credit history, transaction history, balances, and payment details) for effecting transfer of monies through various payment channels provided for availing various products/services from Gussa;
  • Images of documents/ photos required to avail any of our products/services;
  • Specimen signature(s) for processing of your instructions received by Gussa through various payment and delivery channels;
  • Opinions provided by you to Gussa by way of feedback or responses to surveys; and
  • Information obtained from your computer’s internet protocol (IP) address or mobile device by way of using our app (such as device location, communication information including contacts and call logs, device information including storage, model, and mobile network, transactional and promotional SMS/app notifications).
  • Your Personal Information may be used and disclosed by Gussa for various purposes, including, but not limited to, enabling your access to and use of this website and providing you products/services, administering and operating this website, personalizing and improving your experience on this website. When you provide us with Personal Information to complete a transaction on this website, it is implied that you consent to our collecting it and using it for that specific reason only.    
  • With your specific permission, Gussa may send you emails about our store, new products and other updates. You have the option to sign up for such emails when making a purchase. You also have the option to subscribe to our marketing newsletter from our website and app.  If after you opt-in you change your mind, you may withdraw your consent for Gussa to contact you, for the continued collection, use or disclosure of your information, at any time, by writing to us at
  • Transactional communication related to orders placed or any interactions with the website may continue via multiple channels, including but not limited to email, SMS, WhatsApp and phone.
  • Gussa also uses multiple third-party software and services to aid our business, marketing and promotional efforts, and also to improve your experience. These third-parties may collect data about you and your behaviour and their privacy policies will apply in addition to Gussa’s.
  • Gussa desires to maintain accurate and up to date records of the Personal Information it holds about you. If you would like to update or correct any of your Personal Information that you have provided, you may write to us at to update the information.



  • Gussa may disclose your Personal Information, including information that Gussa collects directly from this website and your information that Gussa collects from third parties, for the following purposes and with the following persons/entities:
  • Service providers: Such as entities that assist Gussa to provide you products/services, including, payment gateways, logistics support, marketing, information technology, website-usage analytics, and any other services that Gussa uses in its operations; 
  • Affiliated entities: Gussa’s affiliates may use the Personal Information (whether alone, combined with other information, or in aggregate) for their everyday business purposes, to market products/services (including through e-mail), and to develop products/services;
  • Law enforcement, government representatives or others where required by law;
  • In connection with a sale, purchase, merger, or reorganization.
  • When Gussa believes it is necessary to protect the rights, property, safety of Gussa or to comply with a judicial proceeding, court order, or legal process, or as evidence in litigation in which Gussa is involved; and/or 
  • To protect the legitimate rights and interests of Gussa, such as to search, prevent and/or address fraud or security-related problems.



  • Gussa employs a secure storage strategy related to Personal Information. Gussa is dedicated to the constant re-evaluation of its secure storage capabilities. Gussa regularly utilizes de-identification processes in connection with the documents relating to the Personal Information.
  • Gussa stores the Personal Information on computers which it owns or on its secure servers in India or secure servers of its third-party affiliates, and provides for a fully compliant storage safety. Gussa carefully manages and monitors such devices to ensure that complete security is maintained at all times. In compliance with the applicable Indian law, Gussa has implemented the International Standard IS/ISO/IEC 27001 on Information Technology - Security Techniques - Information Security Management System - Requirements.
  • If Gussa learns about a potential breach of confidentiality in relation to the Personal Information, Gussa will immediately notify you of the same. Further, Gussa will report any violations of the law in relation to the handling of Personal Information in breach of the terms enlisted in this Policy to the appropriate governmental agencies.


  • Gussa is committed to protecting your Personal Information. Protecting Personal Information is an evolving area, and Gussa is constantly evolving its service to meet these demands. If you have any comments or questions regarding this Policy, or your Personal Information that Gussa may be storing and using, you should contact Gussa at
  • If you have any complaints about a possible breach of applicable laws, you should direct the questions or concerns to the grievance officer, Sneh Jha in the following manner:

         by phone: 8296165666; or

         by e-mail:

  • The grievance officer will expeditiously redress concerns or grievances within a period of one (1) month from the date of receipt of the grievance.



This website may contain links to other websites that may collect your Personal Information.  When you click on these links, they may direct you away from this website. Gussa is not responsible for the privacy practices or the content of those linked websites, and we encourage you to read their privacy statements.  This Policy only applies to this website.  



A “cookie” is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Gussa may use cookie and tracking technology depending on the features offered on this website. No Personal Information will be collected via cookies and other tracking technology; however, if you previously provided Personal Information, cookies may be tied to such information.


The Policy will be implemented and reviewed by Gussa from time-to-time. Gussa reserves the right to amend, abrogate, modify, and rescind/reinstate the entire Policy or any part of it any time. Changes and clarifications will take effect immediately upon their posting on this website.  The continued use of this website following the posting of any such modifications to this Policy will constitute your acceptance of such changes. If we make material changes to this Policy, it will be notified here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.


If you have any questions pertaining to this policy, please write to us at